Privacy Policy
Last updated: 1 January 2026
1. Introduction
Better Deal Home Loans Pty Ltd ("we", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains how we collect, use, disclose and protect your personal information when you use our mortgage broking services.
2. Personal Information We Collect
We may collect your name, contact details, financial information, employment details, identification documents and other information reasonably necessary to assess and arrange finance on your behalf.
3. Collection
We collect information directly from you, through our website enquiry and contact forms, over the phone, by email, or in person, and where relevant from lenders, credit reporting bodies and other third parties involved in your loan application.
4. Use of Personal Information
We use your personal information to assess your borrowing needs, compare and recommend suitable loan products, prepare and lodge applications with lenders, and communicate with you about your enquiry or application.
5. Disclosure
We may disclose your information to lenders, aggregators, credit reporting bodies, and other professionals involved in your transaction (such as conveyancers or accountants), only as necessary to arrange and manage your finance.
6. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure, including secure storage and restricted access to records.
7. Access & Correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below.
8. Complaints
If you have a concern about how we've handled your personal information, please see our Complaints page for our resolution process.
9. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact Us
For privacy enquiries, contact Andre Antiqueira at andre@betterdealhomeloans.com or 0423 459 029.